Privacy Policy
“ryosuite.com” which provides a suite of software applications on SaaS model, is a brand marketed by blueMango solutions, incorporated under the Indian Partnership Act, 1932, and having its registered office at Millennium Business Park, Unit 301, Building 6, Sector 3, TTC Industrial Area, Mahape, Navi Mumbai – 400703.
ryosuite.com is committed to respecting your online privacy and recognizes your need for appropriate protection of any information you share with us and hence has created this Privacy Policy “policy”. As we gather important information from our visitors and customers, we have created this policy as a means to inform and communicate our information gathering dissemination practices. We reserve the right to change the statement and will provide notifications of the change at least 30 (Thirty) days prior to the change taking effect.
Use of your Personal Information
We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Website and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.
Ryosuite.com uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@ryosuite.com. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or any new services provided by the company. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing support@ryosuite.com at the time it is distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as provided for in the ryosuite.com Subscription Agreement/Contract, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by ryosuite.com for marketing or promotional purposes. ryosuite.com uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does ryosuite.com share user information with these parties.
Customers of the Service will be using the Site to host data and information ("Data"). ryosuite.com will not review, share, distribute, print, or reference any such Data except as provided in the ryosuite.com Subscription Agreement/Contract, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Subscription Agreement/Contract, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
Ryosuite.com may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
Use of Cookies
When you visit our site, a cookie is placed on your machine or is read if you have visited the site previously. Cookies are used to remember the information provided by you so that you do not have to fill it again when you download the same product or any other ryosuite.com product. Cookies will be placed only for the specified purpose and your information will not be used otherwise. You have the option to disable cookies on your computer.
Security of your Personal Information
Your personal information and other information related to your online activity at the ryosuite.com will not be given to any outside organization for any purpose, except that certain information may be shared with our partners only for purposes described in 'Use of your Personal Information' above. For example, if you request that a sales person contact you, we may pass your request to a local reseller partner, if that is appropriate. In no case do we sell your information.
Security
Ryosuite.com utilizes some of the most advanced technology for Internet security available today. When you access our site using Netscape Navigator 6.0 or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization. Your data will be completely inaccessible to your competitors.
Ryosuite.com provides each User in your organization with a unique user name and password that must be entered each time a User logs on. ryosuite.com implements more advanced security methods based on dynamic data and encoded session IDs. In addition ryosuite.com is hosted in a secured environment with network and host based firewalls, network intrusion detection system in place. To ensure physical security of the environment there are multiple levels of physical, electronic and surveillance measures setup. These include 24x7 security personnel, access card readers, biometric scanners and video camera surveillance.
Internet Commerce
The online store at store.ryosuite.com.com is designed to give you options concerning the privacy of your personal information. Credit card information submitted for your purchase is never remembered by our site. ryosuite.com is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. We use GeoTrust Digital Certificate for SSL Encryption to make sure that all transactions are secure. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact sales.
Updating Your Information
If customers need to update or change registration information they may do so by editing the user or organization record. To update a User Profile, user will need to log on to the application on ryosuite.com and then add or update information. Similarly one can change the organization’s information by logging into the appropriate application and then adding or updating information through Setup module. To update billing information please
email billing@ryosuite.com or call 91-22-27782378/9.
To discontinue the Service and to have data returned,
email support@ryosuite.com or call 91-22-27782378/9. ryosuite.com will respond to your correction or update request within at most 30 days from the date of your request.
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